Offshore Support

Once a laboratory informatics system is fully stabilized, methodology enacted and our monitoring IP installed, LabAnswer can move the support in a controlled manner offshore. LabAnswer has provided laboratory informatics implementation services for clients in every continent (except Antarctica) and we are prepared to support clients in every continent as well. We have the right mix of onshore/offshore resources to provide quality cost effective support. LabAnswer can reduce your risk because of our overall experience not just in IT, but in laboratories and LIMS. LabAnswer can reduce your risk because of our overall experience not just in IT but in laboratories and LIMS. We can leverage offshore resources, appropriately, to reduce costs.

Comprehensive Training Program

In order to offer our outsourcing clients with 24x7 global support, LabAnswer has offshore resources trained in LabAnswer’s comprehensive and formal training program. Much like a college student would be provided an academic advisor, offshore resources are mentored by LabAnswer consultants, gauging progress and directing development in preparation for their next engagement.

Reduce Costs

Outsourcing is the assignment of non-core tasks to outside experts. It is a structured approach to estimating and delivering laboratory support services across multiple industries. We can reduce your costs while maintaining the level of staff needed to meet or exceed your service level requirements.