LABORATORY INFORMATICS

"LabAnswer's experience with other systems has helped us answer a lot of questions."

Contract Manufacturer

Laboratory Informatics Applications Support

Although critical to the success of many organizations, Laboratory Informatics has historically been difficult for IT organizations to manage. The laboratory is not a standard IT business environment.  This requires both IT expertise and knowledge of how labs work to function with today’s complex computer applications.

LabAnswer outsourcing teams provide full laboratory applications management and instrument IT support. We provide laboratory support of enterprise applications, computer workstations, instrument applications and instrumentation in a qualified environment.

LabAnswer Supports the Laboratory Environment

LabAnswer supports the laboratory environment with enterprise applications, help desk, workstation, software, operating systems, instrumentation applications, and systems support.

By maintaining a consistent team who are familiar with your applications, environment and business practices, we are able to be more strategic in our approach to enhancing and upgrading your systems.

LabAnswer can provide on-site and remote support including services such as design, system administration and system enhancements to provide you the most efficient laboratory systems.

LabAnswer outsourcing teams are a rare mix of laboratory, science, IT, business and regulatory expertise. By maintaining a consistent team who are familiar with your applications, environment and business practices, we are able to be more strategic in our approach to enhancing and upgrading your systems.

Application Implementation and System Administration

Very few companies understand both application implementation and application system administration. We bridge the gap between implementation and production by providing support during the critical period of going live. When the systems are stable we can facilitate the transfer of support to offshore.

Vendor Software Support

LabAnswer will leverage your current relationship with your software vendors. Our team is up-to-date with the latest developments and training provided by the leading laboratory informatics vendors.