LabAnswer is a laboratory informatics consultancy that has the people, processes and experience to scale and deliver enterprise laboratory informatics projects.

Outsourcing is the assignment of non-core tasks to outside experts.

Is laboratory support outsourcing a good alternative for your organization?


arrowLabAnswer supports the entire lifecycle of your laboratory systems.


arrowView the Laboratory Informatics Systems Diagram to see the many different systems and instruments that share information in the laboratory.

Support Outsourcing

Stay lean, agile and unencumbered by partnering with LabAnswer. We can outsource your laboratory systems and instrumentation support whether you need one person or one hundred. Our singular focus provides the people, processes and experience to deliver peace of mind service for your laboratory today.

LabAnswer can help you meet the IT challenges unique to laboratory environments. LabAnswer can be a seamless extension of your workforce - supplying expertise and producing results on an ongoing basis. We can reduce your costs while at the same time maintain the level of staff needed to meet or exceed your service level requirements. Our sole purpose is the application of information technology in the laboratory.

 

Outsourced Services

  • Administration & maintenance
  • Break fix
  • Deployments
  • Enhancements
  • Implementation
  • Incident management
  • Infrastructure
    • Citrix
    • Database
    • Network
    • Printers
    • Servers
    • User PC
  • Instrument support
    • Hardware
    • PC
    • Software
  • Integration
    • Instrument
    • Application
  • Strategic roadmap
  • Upgrades
 What We Offer

Enterprise Informatics and Instrument Applications Support

LabAnswer’s comprehensive services help our clients meet the unique challenges faced by the laboratory by providing full applications management support for mission critical laboratory informatics applications and instrument applications.

We offer base services that support the laboratory applications, instruments, operations, scientists and management so you can deliver on your organizational needs.

Delivery Model Offerings

LabAnswer offers a variety of delivery models for our laboratory informatics outsourcing services which enables you to choose the model that best meets your needs at a cost-effective price.

    • Retainer services
    • On site support
    • Remote support